Unfortunately, I feel like I took a wrong turn when I used V.Step. Their dedication to foot health is admirable, but they fall short in their implementation. The products I got were unimpressive and ineffective, much like a pair of shoes whose sole has worn out. In addition, their support services were subpar. When I asked for help, they were as unresponsive and uncaring as a foot in an ill-fitting sneaker. Ultimately, using V.Step felt more like stepping uncomfortably on a rock than a relaxing foot massage. When it comes to foot care items, I cannot endorse V.Step. You won't have to feel like you've taken a wrong turn if you choose one of the many other choices that provide superior products and service.