I love how easy it was to use, as well as being able to create multiple diagrams at once. It's very customizable, allowing me to make changes without having to restart my computer. There are some minor bugs that could be fixed with an update - but nothing major or overly frustrating. We needed something simple to help our team stay organized during a project. This has been helpful in keeping track of all tasks within the project as well as communication between teams when necessary. The best thing about this program is its ease of using. If you're looking into creating a charting system, this software should definitely be considered! Being able to organize information quickly and efficiently. Creating documentation that can easily be re-used throughout projects.