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India, New Delhi
1 Level
727 Review
66 Karma

Review on IDENUONA by Robert Goodlow

Revainrating 3 out of 5

A Poor Choice for Automotive Parts: IDENUONA Company

Recently, I had the unfortunate experience of doing business with the IDENUONA company, and I have to admit that it was nothing short of disappointing. I would not suggest this business to anyone because the entire process was stressful and vexed me from beginning to end. First of all, it took me too long to locate the products I needed on their website because it was difficult to navigate. Even worse, there were numerous mistakes and hiccups during the checkout process, which made me wonder if my purchase would even be processed at all. My products were of poor quality and did not fit my car as promised when they eventually did arrive. The components were cheap-looking and obviously not built to last, which was a major letdown given how much money I had invested in them. The customer care, however, was the worst aspect of the whole thing. I encountered unresponsive, unhelpful, and uninterested representatives when I called IDENUONA to try and get a refund or replacement for my parts. It was obvious that this business didn't respect my business, and I got the impression that my worries weren't being taken seriously. In conclusion, I would suggest that anyone thinking about using the IDENUONA company for their automotive needs seek elsewhere. Their goods are of poor quality, their website is difficult to use, and they have terrible customer service. Find a more dependable and trustworthy business for your automotive requirements to save yourself the hassle.

Pros
  • Very user-friendly service.
Cons
  • Poor attention to customers.