I bought this product to digitize all my paper documents. None of my paper documents were in "bad" condition ie with tears, stains etc. However, this cheap "scanner" could not scan a document folded horizontally multiple times. The folds were standard and the document was otherwise unremarkable. First, my workspace was clean and tidy, with no indentations, indentations, or obstructions. I install on a flat surface to ensure minimal resistance. This scanner can only scan documents that are not folded, wrinkled, or otherwise in poor condition. I went as far as ironing the document, even ironing it to flatten it out, and the document felt as flat as a regular sheet of paper. However, this was not acceptable for this scanner and after a dozen attempts of the final scan I decided to discard this file. When opening the paper exit cover according to the software instructions, the paper was torn and cannot be repaired. It was a signed original document that cannot be replaced. The feeder will not hold the document even as it feeds, no matter how perfectly positioned. You can help out manually by holding the end of the paper and moving the paper as it feeds, but who wants to do the work for the scanner? brilliant software and price (very high for what you get). I would avoid this scanner and spend $105 for something that works as advertised.
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