The ability for me as an individual or team member is being able have my own personal profile so I can keep track in real time what's going right along with other members within our department/team etc! It helps us stay organized when we're trying new things together (for example) which makes it easier overall since then everyone knows where they are supposed be next up until completion!! Sometimes there could use more customization options like allowing different fields instead just having one text box per field but this isn't something i would say needs changing too much because once you get everything set how your business does best its great.