Review on PalmOne Infrared Wireless Keyboard Palm by Will Ridpath

I will not respond to the existing reviews other than agreeing with the description of the keyboard as very clunky. That was disappointing enough given Palm's reputation for making elegant products that I've come to love over the years—still. Unfortunately I bought what looks like a lemon. The device is incredibly unreliable - sometimes it works perfectly, and then about every fourth or fifth time I use it, it just doesn't respond to input for no apparent reason. To make matters worse, I'm going insane trying to get him back. I bought my phone in Belgium and Palm's European support leaves a lot to be desired. (I wrote to their online support 3 times and never got a reply.) The European support phone number isn't listed so I tried calling 3 US numbers to see if they could help. In the end I got the following results: 1) a very good Indian guy in Bangalore or something like that who seemed to be reciting from his study guide and had no idea how to help me; 2) an American who really tried to help and gave me Palm's "Executive Customer Care" who assured me they could guide me down the right path I was leading to; 3) Employee 1's colleague (though with a slightly better camouflaged Indian accent). I do not know, how to solve this problem but im incredibly disappointed with the product and even more disappointed with palm) Support phone number in Europe is not listed so I tried calling three numbers in the US to see if they could help . In the end I got the following results: 1) a very good Indian guy in Bangalore or something like that who seemed to be reciting from his study guide and had no idea how to help me; 2) an American who really tried to help and gave me Palm's "Executive Customer Care" who assured me they could guide me down the right path I was leading to; 3) Employee 1's colleague (though with a slightly better camouflaged Indian accent). I don't know how to solve this problem, but I'm incredibly disappointed in the product and even more disappointed in Palm could help. As a result I got the following results: 1) a very nice Indian guy in Bangalore or something who was obviously reciting from his study guide and had no idea how to help me; 2) an American who really tried to help and gave me Palm's "Executive Customer Care" who assured me they could guide me down the right path I was leading to; 3) Employee 1's colleague (though with a slightly better camouflaged Indian accent). I don't know how to solve this problem but I am incredibly disappointed in the product and even more disappointed in Palm 1) a very nice Indian guy in Bangalore or something who was clearly reciting from his study guide and had no idea how to do it help me; 2) an American who really tried to help and gave me Palm's "Executive Customer Care" who assured me they could guide me down the right path I was leading to; 3) Employee 1's colleague (though with a slightly better camouflaged Indian accent). I don't know how to solve this problem but I'm incredibly disappointed in the product and even more disappointed in Palm 1) a very nice Indian guy in Bangalore or something who was clearly reciting from his study guide and had no idea how go help me; 2) an American who really tried to help and gave me Palm's "Executive Customer Care" who assured me they could guide me down the right path I was leading to; 3) Employee 1's colleague (though with a slightly better camouflaged Indian accent). I don't know how to solve this problem but I'm incredibly disappointed in the product and even more disappointed in Palm How would I go about solving this but I'm incredibly disappointed in the product and even more disappointed in Palm 1) one very nice Indian guy in Bangalore or something who was clearly reciting from his study guide and had no idea how to help me; 2) an American who really tried to help and gave me Palm's "Executive Customer Care" who assured me they could guide me down the right path I was leading to; 3) Employee 1's colleague (though with a slightly better camouflaged Indian accent). I don't know how to solve this problem, but im incredibly disappointed in the product and even more disappointed in palm how would i go about solving this but im incredibly disappointed in the product and even more disappointed in palm 1) a very nice indian guy in bangalore or something who clearly reciting from his study guide and having no idea how to help me; 2) an American who really tried to help and gave me Palm's "Executive Customer Care" who assured me they could guide me down the right path I was leading to; 3) Employee 1's colleague (though with a slightly better camouflaged Indian accent). I don't know how to solve this problem, but I am incredibly disappointed in the product and even more disappointed in Palm who was clearly reciting from his study guide and had no idea how to help me; 2) an American who really tried to help and gave me Palm's "Executive Customer Care" who assured me they could guide me down the right path I was leading to; 3) Employee 1's colleague (though with a slightly better camouflaged Indian accent). I don't know how to solve this problem but I am incredibly disappointed in the product and even more disappointed in Palm who was clearly reciting from his study guide and had no idea how to help me; 2) an American who really tried to help and gave me Palm's "Executive Customer Care" who assured me that they might lead me on the right path to which I have led; 3) Employee 1's colleague (though with a slightly better camouflaged Indian accent). I don't know how to solve this problem, but I'm incredibly disappointed in the product and even more disappointed in Palm