The best thing about hyper fish is that it has so many features to help you reach your business goals in one place! It's easy for my team members, customers as well as myself because of its user friendly interface which makes finding information very simple!! I have not found anything negative yet but if there are any issues please let me know immediately since we would like our users/customers (and ourselves) happy with their service at all times. We're able solve problems quickly when they arise by using this product instead of having them come back again or asking another person who may be busy right now etc..Hyper Fish helps us keep track easily without adding too much time into each contact conversation whether via phone calls emailing text messaging social media posts ect...We use both internally & externally through out different companies such as banks credit card processors contractors insurance agents lawyers accountants doctors dentists veterinarians ect.....it saves everyone alot more.