The platform was easy enough for me as an individual investor who had no technical background at all (just some basic programming skills) to use; I could see my portfolio balances easily through their dashboard interface even though they were using Ethereum mainnet instead of ERC20 tokens like most other platforms did! They have been very responsive so far about any issues or questions that come up regarding this product/platform - which makes working with them much more pleasant than dealing directly with many different companies out there when trying to find something you need help solving your problem with :) Haven't found anything yet but will update here if we do after testing it further. It's great because its built specifically around cryptocurrency portfolios such that anyone can understand how everything works without having prior knowledge required from people just starting off investing into crypto currencies themselves.