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Uzbekistan, Tashkent
1 Level
760 Review
66 Karma

Review on Folkulture by Antonio Gonzalez

Revainrating 3 out of 5

Folkulture's products are of poor quality, and the company's service is unsatisfactory.

I have to state that I am extremely dissatisfied with both the quality of the products that I purchased from Folkulture as well as the service that I received. The products that I bought included some kitchen and household linens. The dishcloths, dish towels, tablecloths, and cooking and dining linens that I bought were all of a low quality. The materials had a cheap and flimsy feel to them, and after just one cleaning, the colors had lost their vibrancy. In addition, after only a few uses, the linens already revealed signs of wear and tear from normal use. In addition to this, when I contacted customer support to convey my dissatisfaction and make a request for a refund, I was met with responses that were neither helpful nor compassionate. Despite the fact that I had only used the products a few times, they refused to issue a reimbursement or allow me to exchange them. Folkulture is not a store that I would encourage patronizing in general. The poor quality of their products combined with unsatisfactory customer service results in a purchasing experience that is both aggravating and unsatisfying overall. Look elsewhere to save yourself the trouble of finding high-quality linens for the cooking and the household.

Pros
  • Affordable costs.
Cons
  • There may be delays in shipping.