EMA is very responsive when it comes time for support or questions about licensing/renewal etc. The staff are knowledgeable in what they do so any issues can be resolved quickly which benefits my organization's bottom line! If you need assistance with your license renewal process then this team will guide through all aspects from pricing analysis - documentation creation & submission through final approval by our state agency. Nothing at present that I would dislike personally but there may perhaps come up over future renewals if certain things change within those areas as well have some more options available once again. Professionalism along wth responsiveness makes them stand out above others who provide similar products / functions across other companies i've worked b4.