I love that this is an automatic cleaner, it makes my life easier! It cleans faster than traditional cleaners but there are some things you need to know in order for it work properly. If used correctly, it can save time and money by cleaning your office at night or while you're out of town. Also since we don't have people working here during the day anymore, our floors get cleaned more frequently so they look better longer. The only thing it doesn't do well is spot clean carpets (we use carpet shampoo). We also had issues with water getting into one side of the machine. This happened because we were using too much product or not enough water. Once fixed though, everything was good again. Our customers like how easy and efficient it is to make their floors look new every morning.