I like how fast they can respond if you have an issue - usually within minutes of your phone call/email that day! They also had my policy up by endofday which was great too as we were ableto get our shipment loaded immediately after receiving all paperwork from their office!! No issues at this time but would love any suggestions offered from other customers who may know more about them than me.
We used UPS when doing international freight so needed some assistance getting insured through another carrier such as Fedex / TNT etc..