Excellent customer service and quick response time. The microphone itself works great. Static interference may occur when you permanently connect this replacement microphone to a headset for the first time. It's NOT broken. Just unplug and plug back in a few times. once. If a plug cable is connected to the controller, switch to wireless mode. This is how it worked for me. Thereafter. Turn your headset on and off several times and reconnect the microphone. Eventually the noise will disappear and your microphone will be crystal clear. 5 Stars. I buy shares as a reserve.
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