As an internet shop, CALTO falls well short of expectations. Customers have a hard time navigating their website and finding the items they need. Customers are frustrated and disheartened by the lengthy and laborious ordering process. The products themselves are an even bigger letdown. They claim to sell high-quality footwear, yet what they deliver falls far short of expectations. Customers have complained that the shoes are unpleasant and unwearable due to size problems and low-quality construction. The process of returning the item is also a nightmare. Customers are already unhappy with the firm before they have to go through the hassle of sending many emails and waiting a long time to receive a return label. When compared to other online retailers, CALTO falls short. The quality of their items and the ease with which they may be ordered online are both areas that need attention. Until then, customers will likely keep having bad interactions with the business.