I like how easy it was set up (we have very little tech savvy people here), there were no issues during our trial period with any of their features or capabilities so we decided that this would be good from go-live day! We are using them mainly as a patient portal but also will use other areas such as EMRs/CAD systems etc too - just depends what you need they can do all different things within those types of applications.
They really work hard at ensuring everything works well together across multiple programs which makes life easier when trying new software out sometimes!