I like that they have an app where you can view your progress as well as project updates from other users in realtime! There are some issues when using their software such as not being able to zoom out so far or having problems uploading images of site plans. They also do not seem very responsive if there is any problem during the process which makes things difficult sometimes. We used them mainly because we had experience working with drones but now they will be helping us use those skills towards 3D modeling/rendering services too once completed.