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Greece, Athens
1 Level
754 Review
42 Karma

Review on GranVela by David Gagnon

Revainrating 2 out of 5

Where Customer Service Is Nonexistent: GranVela

Unfortunately, despite my desire to offer GranVela a positive review, I have had a less than ideal shopping experience there. Despite having a huge selection of products, they hardly ever provide any sort of customer support. When I had inquiries about my purchase, I had to deal with unhelpful support personnel who offered little to no assistance. In addition, my purchase wasn't what I anticipated when I got it, so I had to go through the trouble of returning it. To make matters worse, the return procedure was a complete disaster. The situation felt like a never-ending nightmare due to the poor communication and slow reaction times. Furthermore, despite the fact that their rates appear to be competitive, I've spent so much time and energy being frustrated that I'm not sure if it's even worth it. Overall, if you're looking for a hassle-free online purchasing experience, I wouldn't suggest GranVela. The best course of action for your tech needs is to seek elsewhere if you value your time and sanity.

Pros
  • Quick and easy online ordering
Cons
  • Reports of unethical business activities