CofaSo has been around for many years, it's very easy to use once you pick up some of its features (like creating your own drawings) but sometimes their interface can be confusing at first glance if not used often. They do have several tutorials available online or in print as well that will walk someone through how all these different functions are connected together so hopefully they put out more content like this! I wish there were better customer service/help section too since my questions aren't always answered right away unless i send them an email which isn;t super helpful when waiting 3-5 days doesn’t really make much sense either given we're working remotely now anyways.