After placing an order with POWEROWL not too long ago, I must admit that I was taken aback, but not in a positive way. Trying to go through their website was like trying to solve a Rubik's cube while wearing blindfolds. Their website is a maze. And don't even get me started on their product descriptions; they were worse than a foreign language in terms of clarity. When I eventually got my order, I was hoping that the high quality of their products would leave me feeling enthralled, but instead, I was left with the impression that I had been drenched in water. Their batteries were less powerful than a brand-new kitten, and their chargers were as sluggish as a sloth under the influence of sleeping medications. Their customer support was about as helpful as a damaged umbrella in a hurricane, which is saying a lot considering how bad their product was. It seems as though they are making an effort to deceive their customers on purpose. In general, POWEROWL is not something I would suggest to anyone. Look elsewhere if you want to buy things that are of good quality and receive dependable service.