Review on 14Ft Extra Large Double-Sided Patio Umbrella W/Crank & 1.89 Inch Pole - Gray By SUPERJARE by James Thelin

Name: 14Ft Extra Large Double-Sided Patio Umbrella W/Crank & 1.89 Inch Pole - Gray By SUPERJARE
Item: 14Ft Extra Large Double-Sided Patio Umbrella W/Crank & 1.89 Inch Pole - Gray By SUPERJARE
Rating: 5

July 28, 2023

GREAT Customer Service!

I liked this umbrella when I purchased it last summer, I LOVE it now. The umbrella blew off my second story deck and landed on the ground. The only thing damaged was a plastic piece that kept the canvas in place. I sent an email to the customer service at SUPERJARE on a FRIDAY evening and had a response within hours, less than 4 days later, I have the replacement part for my umbrella. I am astonished at how quickly they have responded and followed up with sending the replacement. I strongly recommend this company. This kind of service is so rarely found. Excellent job SUPERJARE!

Pros

Can be tilted to achieve optimal shade coverage

Cons

May be too bulky to store indoors during the off-season

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