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Troy Coskillas photo
Sweden, Stockholm
1 Level
729 Review
34 Karma

Review on GXA by Troy Coskillas

Revainrating 2 out of 5

Disappointment in the GXA Company

I was looking forward to seeing what GXA Company had to offer in the way of accessories, as well as their selection of electronics, security, and surveillance goods. Nonetheless, my interactions with them left me with a feeling of dissatisfaction. The website was simple to explore, but the product descriptions were lacking critical facts, which made it challenging to make well-informed purchasing decisions. The photographs that were provided were of a low quality, which made it difficult for me to get an accurate impression of what the things looked like. In addition to that, I encountered problems with the company's customer support. They did not respond to my attempts to contact them with queries and were not helpful in answering my inquiries. I was not given any information regarding the progress of my transaction, which ended up taking significantly more time to deliver than I had anticipated. I was surprised to see that it had been damaged during delivery as a result of poor packaging because it had taken so long to arrive. In its entirety, my experience with GXA Company was less than impressive. I was disappointed by their lack of attention to detail and the low quality of their customer care, especially considering that I prefer doing my shopping online. They don't have the best selection of gadgets, security and surveillance products, or accessories, thus I wouldn't suggest them to anyone. If they want people like me to shop with them, they need to hone their skills in providing better product descriptions, photos, and customer service.

Pros
  • A lot of positive emotions
Cons
  • Dubious purchase for the elderly