The key fobs came in two stained envelopes and there were small boxes inside the envelopes. I didn't count them, but after all my photos were attached to the keychains, I realized the count had gone astray. I ordered 3 lots of 30 keychains for a total of 90 but only received 60. The keychains were exactly what I wanted and looked great. Very good quality, just not my full order. I had to count before posting my photos but I was in a hurry to get them ready for the day I needed them. I looked at some reviews and found that there are other people with the same problem who are not receiving the full amount of the debt. I'm trying to figure out what to do to get the rest of my order so I can finish my project. My husband spoke to a rep about it the same day I noticed I was short and they fixed the key fobs we had short. They asked if we wanted a refund or if we wanted them to resend it that we decided they would send it so I could finish my project and . They arrived two days later in perfect condition. My overall experience was great. Love the little key fobs they are perfect and knowing they took care of the ones I had were quick no problem and very timely which made the experience even better. Will definitely buy again
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