It is easy to learn how to do things with this system once you get used to it. If people who aren't very tech savvy try using its features they may find them confusing at first but after some time will become comfortable using it. I would like for all of my customers' information in one place so that our front desk doesn’t have to search two different sources when looking up customers records. Having everything organized makes things much easier! The best thing about fare harbor is that it provides you with all of your reservation needs in one place! There are many different features for each type of business or customer so I can't think of anything else there isn’t something out here already but if not this would be great!! If anyone wants an easy way to organize everything they need from bookings through payments then FARE HARBOR IS THE WAY TO GO. It makes things much easier than having multiple spreadsheets which was our previous method.