This little vacuum really sucks, but it does is a great thing! It's lightweight, portable, packed in a bag which I needed for the very dusty environment I work in and it's pretty quiet. The only reason I didn't give it 5 stars across the board is because they came up with a stupid way to attach a shoulder strap to a vacuum! Loop them to make sure they're safe. Then you can attach a shoulder strap to it without fear of it coming loose and your vacuum cleaner falling to the floor! Instead they folded the ends of the connector onto themselves, sewed them on, thinking this little protrusion wouldn't work, it comes out of the slot in the handle. Luckily mine fell pretty far and I half caught it with my foot so nothing broke. Now that I see where the problem is, I'll get my trusty needle and thread and fix it. This is to prevent further accidents. (Look at the picture of the plug connected by a loop. This is how they should have connected to the vacuum in the first place!)