The team at NEXGEN was responsive to our needs for an upgrade from Dynamics CRM 2015 online (Dynamics 365). They were able provide us with multiple options so we could make sure it fit in best within what WE had available as far IT infrastructure goes! There is not much I can say about them other than they are great people who take pride when working together creating new products or updates into current applications such as sales force automation tools like SFDC etc.. The software is easy to use for our sales reps who are new at using it as well. It's great when we have multiple offices with different systems like this one so everyone can work together in real time! This isn't my favorite but I think its worth trying out if your looking for something simple yet effective. We're solving problems of having all accounts being able to see each other without sending emails back an forth or wasting paper by printing everything off.