I have sent the case back. Didn't fit my phone. I typed otterbox for iphone Xr in the search box, looked through the list and came across this article. However, I never realized it was for Xs. It was very frustrating to find that it didn't fit my grandpa's phone and he was still trying to use it. I told him we would return it because you can't even use any of the buttons or functions because it doesn't fit your phone. So the product wasn't a problem except that it was wrong. It would be nice if you could remove the tag or whatever caused it when looking for another phone on your list so it doesn't happen to anyone. The item was returned a few days ago and should be back soon. Thanks for your time.
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