I like that it is very easy to set up and use. The support team is also great! They are always willing to help with any questions or concerns. I dislike that sometimes there are some glitches with the system. Sometimes when I call someone, they can't hear me. This happens often in my business. It's hard to explain how frustrating this is for our customers. We have had to change several times over the last few years. I've been using VXT for about 5 years now and I don't see myself switching anytime soon. The ease of setting up calls and being able to schedule them ahead of time is huge. Also, the ability to make outbound calls from within the app is really helpful.
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