I ordered this product and it was missing some hardware. I was about to return it, but decided to contact Youdenova’s customer service instead. I am so glad I did! They made it right and sent the parts very quickly. They were quick to respond and mentioned they were taking care of the issue of missing parts.About the product, it is a perfect fit for what I was looking for. It is sturdy, nice looking and gets the job done. It was simple to assemble. People mentioned that the hangars don’t fit on both rails. They do, but they hang at a slant. It has not been a problem.Overall, I am pleased with the product and exceptionally happy with the customer service.
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