I've been buying New Balance shoes for decades especially the 574. This last pair I bought is 2020 and they are rubbish. I used to be able to wear a pair of these shoes for a year with no problem. They are stylish, affordable and durable. I just got off the phone with New Balance customer service and the customer service rep not only said they couldn't help me with a refund for this shoe, but that the company had changed the way these shoes are made to make more of to be a designer, wear it for shoes. I wish there was some sort of explanation of this in the product listing before I made the purchase. I'm really sad to say this but after being a regular customer for so long I won't spend a penny on a new balance shoe. If you are reading this and seeing this review you know that the crazy high rating for this product is not based on the actual product sold under its name. Stay away from this product.
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