I like that they are very attentive to detail, as well with time management! They know their business which makes it easy for them when we need help at any given moment in our office's day-today operations - from scheduling appointments or taking messages etc... We have been working together since 2014 but recently started using FCS more heavily due too my health issues so this has worked out great!! Nothing really about FCMS specifically (aside form some of those benefits mentioned above) however if you're looking into hiring an outside service provider there may be other companies who do not offer all these services/benefits yet charge similar rates? If your considering going through another third party vendor then make sure its important factors such as experience level & attention paid towards details matters before choosing one over others :).