The most useful thing about go reception was to be able track all my clients, as well their employees who came into our office every day from 9-5pm! It also allowed me access control for when I needed it (the ability).
No issues so far with this program but if you are looking at something more robust then maybe look elsewhere? We were trying out different programs before we decided what would work best within an organization since they have many options now available online like google drive or dropbox etc..