I like the ability to pull in data from multiple sources and use it in a single report. The ability to use the data in a single dashboard is my favorite. The ability to easily create different views with multiple filters is another thing I like. I dislike the way the data is presented in the dashboard. I need to customize it to look the way I want. I think the best feature is the ability to pull in data from multiple sources and use it in a single dashboard. It's easy to use. The UI looks clean compared to most other vendors out there. I like how it can be used across different platforms (mobile, web). There are some minor bugs here and there but nothing major. We're using this software to manage our business processes and automate repetitive tasks with ease. This has helped us reduce manual work by over 50%.