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Saudi Arabia, Riyadh
1 Level
720 Review
58 Karma

Review on ToyerBee by Darren Pham

Revainrating 1 out of 5

I recently had a negative experience with the ToyerBee online shop. Disappointed with ToyerBee's Customer Service Review. Their selection of telescopes and optical tools is remarkable, but their customer service disappointed me.

When I had a problem with a ToyerBee device, I contacted their customer support staff for help. However, I thought that their reaction was slow and ineffective. It took several days for me to receive an answer, and when I did, the agent seemed unconcerned with my problem. I value excellent customer care, so this experience made me angry and disappointed. Although ToyerBee provides high-quality products, it is not worthwhile if your experience with their customer service department leaves you with a negative impression. Overall, I advise prospective customers to be mindful of ToyerBee's subpar customer service even though their selection of telescopes and optical equipment may be worth considering.

Pros
  • Their products are offered at competitive prices.
Cons
  • Not all goods are appropriate for first-timers.