I like that albaccore's product is so easy for us as an agency implementation team because it has all of our processes in one place with minimal training required! We've been able build out several new deals at once through this software which was not possible before (or only very difficult). It would be nice if we could have more control over certain aspects but overall their support staff are amazing!! Their customer service department goes above & beyond what any other vendor can offer. I like how it is easy to use for our team members who are new at this position. It has helped us make more money faster than before with less effort from my end as well. Not really much but nothing that I dislike about albacross. If you're looking to try something out without any risk then give it a go. We have been able to bring in more customers quicker using albacross which means we can get paid sooner!