I like that it is very easy, clean interface which allows me as an admin user without technical knowledge make changes easily. The software does not allow you do much customization or add new features if needed by users/customers - this can be improved upon! We are solving problems related to monitoring our devices using Raspberry Pi's across multiple offices (we have many). This helps us monitor them remotely while we're away at work allowing any issues identified during office hours time periods get addressed immediately when back online otherwise they could go unnoticed until next day causing serious damage / downtime etc.