The grill I received does not get hot enough to make a sandwich (unless you turn the knob up). The temperature sensor is no more useful than my old and cheap Foreman Grill - in other words, it doesn't know what the actual temperature is and you have to unplug it to "turn it off". The card insert says there is a 2 year guarantee if you go to their website to activate it. The site didn't work. I contacted the seller through Revain and they replied that they activated it for me - but they never sent the requested copy of the warranty. They also offered a $10 credit card with a "surprise" to activate the guarantee. There was also no response from the seller regarding these issues. Not worth the money.
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