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Sherri Rivera photo
Hong Kong, Topeka
1 Level
460 Review
0 Karma

Review on 🌟 11 Inch Bethlehem Star Tree Topper with Pre-lit Multi-Color LED Lights - from National Tree Company by Sherri Rivera

Revainrating 1 out of 5

Useless without an adapter. HORRIBLE CUSTOMER SERVICE

Adapter was missing from my box. After many, many attempts, I finally got through, only 22 minutes late. When I explained my problem to the rude person on the phone, she kept asking for the number of the tree on the box. I had to explain to her several times that I was talking about a star and not a tree. Finally she understood and said she would mail it to me. I told her I need it now, I have an event at my house on Monday and I need it this weekend. She said they are too busy it's peak season now and they don't ship next day or second. I said sure it's the season and I need this adapter by sunday. She hang up. THEY HAVE TERRIBLE CUSTOMER SERVICE. I'll buy another star and run the extension along the tree trunk.

Pros
  • Multiple competitors
Cons
  • unreliable