RampMetric's implementation of our website has been great! They have helped us get to know how their platform works so that we can continue using it for years down the road without having major issues pop up (or even knowing they exist). Their customer service team continues to be amazing as well - always willing/able to help when needed. There isn't anything in particular I dislike about this product; however there could definitely be some improvements made here if need arises. We've noticed an increase in users coming from organic search traffic which was not happening before integrating other platforms such as Google Maps & AdWords into the mix.