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South Africa, Pretoria
1 Level
742 Review
48 Karma

Review on QUETTERLEE by Brian Henley

Revainrating 1 out of 5

An Upsetting and Disappointing Time at QUETTERLEE

My home office was in desperate need of some modifications, and I was excited to try out QUETTERLEE so that I could make those improvements. My experience with this online store did not live up to my expectations, which is a huge disappointment. To begin, the website was cumbersome to use and did not provide comprehensive product descriptions, which made it impossible for me to locate the information I required. In addition, the customer service was poor, with delayed response times and staff members who were unable to assist customers. When my package eventually arrived, I was dismayed to discover that the product I had ordered was of low quality and did not perform the way it had been represented to me. I tried to get in touch with customer service in order to return an item or receive a refund, but I was faced with even more frustration and a distinct lack of help. In general, I would not suggest QUETTERLEE to anyone else who is looking to purchase technological equipment. It's not worth the trouble because the products aren't very good, the customer support is terrible, and the website isn't very interesting. If you're searching for a more enjoyable shopping experience, my advice is to look elsewhere.

Pros
  • complete and precise product descriptions
Cons
  • inadequate customer service personnel