This system is very user friendly, it's easy to use without any training required! The customization options are nearly endless so you can create your own solution that meets specific needs.
There really isn't anything I dislike about this software other than perhaps adding more features or having some additional reporting capabilities would be nice (but those may not fit within their scope). We have used backbon in our organization as an inventory management tool but we also utilize its functionality in manufacturing processes such as scheduling work orders/picking requests etc., which has been great because there was no need to purchase another separate program like SAP Business One / Navision since everything works together seamlessly through backbone plm.