Header banner
Revain logoHome Page
James Yarbrough photo
Tanzania, Dodoma
1 Level
693 Review
38 Karma

Review on AquaTeak by James Yarbrough

Revainrating 1 out of 5

AquaTeak: Quality Assurance Can Be Enhanced

I was eager to test AquaTeak because of my extensive background with bathroom safety aids and accessories. However, I was let down by their lackadaisical approach to quality assurance. While I appreciate the eco-friendly teak wood patterns, I was disappointed to see that some of the wood was chipped and damaged. In addition, I found that some of the transfer seats and seating in the bathroom were not correctly aligned, despite their comfort. The goal of installing bathroom safety aids would be defeated if this happened. In addition, I had trouble getting around the site, and some of the product descriptions weren't very obvious. Their customer service department was also unhelpful; they took forever to respond to my inquiries and provided me with inadequate answers. To sum up, AquaTeak provides a wide variety of bathroom safety products, but they need to enhance their quality control to guarantee the safety and happiness of their customers. They also need to enhance the customer support they provide and make their website more user-friendly. Until they fix the problems, I can't suggest this shop.

Pros
  • Designs made of teak timber of the highest quality
Cons
  • Prices that are higher than those at other retailers