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Review on ๐Ÿงน Dyson Motorhead Cordless Cleaner 227591 01: The Ultimate Cleaning Innovation by Patrick Hamilton

Revainrating 1 out of 5

The new product does not work out of the box. The response from the replacement service is terrible.

The product is defective. After charging properly, this vacuum cleaner will not work. It turns on and works for about 5 seconds, and then the 'green' light flashes briefly before the device turns off completely. This is what happens with a new machine. The manual doesn't say anything about a "green" indicator instead of the usual "blue" indicator to show charging status. A call to Dyson asking for a replacement two weeks ago resulted in no action. Calling Dyson today did not result in a recording of my original call. Now I have received a UPS RMA number and need to go to the UPS shop to return the Dyson machine. This is a great inconvenience. I have owned the device since November 10th and cannot use it. I cannot recommend this product and am disappointed with the support response I received from Dyson.

Pros
  • home and kitchen
Cons
  • disappears