The ability to create custom reports for any need/question we can imagine! I am able customize my own report requests very easily in this software - which makes it stand out from other programs and services available today (ease-of use). There are so many options within each category that sometimes getting started when trying to learn how best utilize all aspects takes time & knowledge about your specific needs first before diving into learning what's possible at every level across multiple categories. Keep an open mind during initial training as there will be things missed or not understood initially but once trained properly everything becomes obvious after just one session through their tutorials section on website alone. With our current team size having such detailed reporting capabilities has helped us manage who does certain tasks better than previous methods allowed prior to using Millenium Software products over others used previously by organization. I love how easy it was to set up my info for my organization! It's also very user friendly once you get used to navigating through all your contacts and information. There are some things we don't like as much - such as the lack of being able to customize our own reports. We have been using this platform since 2011 but wish there were more features available now than when we started. The biggest benefit has been tracking donations and giving us detailed data about who made donations from where, etc.