I love that it allows you to have multiple teams within an organization so if there's something going wrong across departments or groups of people we can see who they're close to/who isn't doing their job etc which helps us keep our eye out more efficiently than ever before! It has been difficult at times when trying to work through some issues but overall very good product (for what i understand).
We've used heartspace since day 0 - from onboarding new hires up until now helping them grow into better leaders / managers themselves.