I like how easy it was for me as someone who has never used any software before just by watching youtube videos which were very helpful in learning all about this product! The only thing i dislike would be not having more options with regards to what you can do or where your files actually go when uploading them but other than that everything else works great so far!! If anyone needs help downloading their data they should definitely consider using this service because its extremely simple and there's no hassle at al!