I like how they have an easy way for you to send out surveys, it's very convenient! They are constantly working with us during our projects so we can make sure everyone knows what we're doing and why we're going through certain steps of the process. Sometimes there isn't anything really specific about this software but overall it works well and has been used by many different clients over time. We use them to create survey templates and keep track of all data collected from those users. This saves us tons of time as we don't need to manually input everything into Excel or Google Sheets.