I am impressed with the quality of the components. I didn't find any issues with the zipper or material composition as noted by other reviews. My first impression is that they are at least as good as original Bose parts. The repair process went exactly as described. Very clear and understandable. I was very thoughtful, took my time and was able to complete the work including the exam in less than 30 minutes. I used an exacto blade to remove the old headband and carefully made a cut on one side not to cut the speaker wire. The old material came off easily and the new strap matched perfectly with the new clips that were included. The earbuds required some manipulation to get the comb under the clips. In fact, it took the longest. Once below them were securely fixed. I will mention that I have been wearing the headset for hours since then. No problems with wearing comfort on the ear or head.
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