We love that it is easy enough anyone can use but also has features you need if your business grows or needs more support than they have right now! The platform does not work as well when there are multiple users in an account at once so we had issues keeping up after our first year using this product - which was unfortunate because I think having such great customer service would make them even better overall.
If someone just wants something simple like posting announcements then maybe go somewhere else-it's really nothing special other than being free (which isn't much). Make sure before choosing what kind of integration/communication system will be best fit into their organization & budget!! It made communication easier between teachers who did different things within my school district since each teacher used his own email address instead of one central place where people could find everything easily from scheduling events through payrolls etcetc.