My expectations for Frasukis were quite high, but I must say that my journey through their online store has been nothing short of disheartening. My initial excitement at discovering a store that sold office supplies and had a wide selection of items quickly changed to annoyance as I realized that I was unable to purchase the item I needed. Their website was difficult to traverse, and I experienced a number of errors and glitches almost immediately after visiting it. When I was eventually able to place an order, I was disappointed to find that the shipping would take a long time and the product would not live up to my standards. Not only did the personal planner I purchased not have all of the features that were advertised, but when it arrived, the cover was already damaged. When I attempted to contact their customer support team, I was met with responses that were not helpful and response times that were extremely slow. My involvement with Frasukis has, on the whole, been less than satisfying. In my position as a visitor from another country, I was anticipating discovering a trustworthy and dependable office supply store, but Frasukis has not lived up to my hopes.