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Italy, Rome
1 Level
742 Review
86 Karma

Review on Zenesty by Matt Tito

Revainrating 2 out of 5

Zenesty's online shopping experience was disappointing

Unfortunately, my latest attempt to acquire golf equipment from Zenesty's online store did not go as planned. First off, using their website was challenging and unintuitive. The product I was looking for was difficult to locate, and when I did, the product descriptions were vague and lacking crucial information. When I did decide to buy something, the checkout process presented me with a number of challenges. My money had to be processed several times because of their problematic payment system. Furthermore, there was a delay in delivering, and the tracking data was incorrect. Even worse, the goods I received did not match the way it had been advertised on their website. The goods did not live up to my expectations and seemed to be of poorer quality than claimed. Overall, I would not advise anyone looking to buy golf equipment to visit Zenesty's website. An unpleasant buying experience is created by the challenging website navigation, checkout difficulties, delayed deliveries, and lower-quality products.

Pros
  • provides an online store that is easy to use and has detailed product descriptions.
Cons
  • a small assortment of golf accessories and parts.